Responsive recruiter
Benefits:
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Vision insurance
- Wellness resources
SUMMARY
The position is in charge of loan servicing after the transaction has closed. This includes communicating with Commercial Loan Officers and personnel at customer banks, routing loan-related documentation to lenders, and obtaining proper approval prior to updating ticklers, working daily tracking reports, performing routine and intermediate loan processing and administration duties and maintaining good customer relations. Maintain a positive attitude and demonstrate exceptional work ethic. The position requires expertise of all aspects of post-closing loan servicing, and at levels II and III, the incumbent is expected to train and support less experienced loan servicing experts and other staff members. Follows policies and procedures, completes administrative activities accurately and on time and upholds the Bank's core values.
Assures compliance with all Bank policies and procedures, as well as, all applicable state and federal banking regulations.
The position is in charge of loan servicing after the transaction has closed. This includes communicating with Commercial Loan Officers and personnel at customer banks, routing loan-related documentation to lenders, and obtaining proper approval prior to updating ticklers, working daily tracking reports, performing routine and intermediate loan processing and administration duties and maintaining good customer relations. Maintain a positive attitude and demonstrate exceptional work ethic. The position requires expertise of all aspects of post-closing loan servicing, and at levels II and III, the incumbent is expected to train and support less experienced loan servicing experts and other staff members. Follows policies and procedures, completes administrative activities accurately and on time and upholds the Bank's core values.
Assures compliance with all Bank policies and procedures, as well as, all applicable state and federal banking regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
1. Requests and processes tickler and exception items timely and frequently.
2. Checks prior day payments, advances, maintenance, and rate changes and presents findings to the Loan Operations Manager's attention.
3. Receives approval by Loan Closers prior to marking an exception as received.
3. Correctly indexes tickler and exception items.
4. Updates the required date in tracking system when updates are received on tickler items.
5. Verifies all insurance policies have appropriate deductibles and coverage amounts.
6. Sends force placed letters on expired insurance policies.
7. Requests a copy of force placed letters on expired insurance policies on purchased participations.
8. Provides effective customer service both internally and externally and assists in resolving problems within given authority.
May also be responsible for:
- processing direct and participated loan payments and advances, including the downstream portion.
- collecting funds owed on downstream loan advances.
- paying funds received owed to downstream banks.
- calculating loan pay off amounts for all types of loans.
- verifying the principal and interest balances on each loan when a payment received.
- processing incoming and outgoing wire transfers.
- logging payments and advances not yet processed on the loan clearing spreadsheet daily.
- answering the phone; responding to loan officer or customer inquiries relative to account balances, loan balances and payoff requests.
- providing effective customer service and assists in resolving problems within given authority.
- assisting in cross-training less experienced loan servicing personnel in all loan servicing functions.
- creating checklists and writing procedures for department.
- assisting with department projects.
ADDITIONAL DESIRED KNOWLEDGE, SKILLS AND EXPERIENCE
Microsoft Excel, Word and Outlook (Basic)
Bank loan systems
Bank deposit systems
Imaging systems
Accounting and General Ledger
2. Checks prior day payments, advances, maintenance, and rate changes and presents findings to the Loan Operations Manager's attention.
3. Receives approval by Loan Closers prior to marking an exception as received.
3. Correctly indexes tickler and exception items.
4. Updates the required date in tracking system when updates are received on tickler items.
5. Verifies all insurance policies have appropriate deductibles and coverage amounts.
6. Sends force placed letters on expired insurance policies.
7. Requests a copy of force placed letters on expired insurance policies on purchased participations.
8. Provides effective customer service both internally and externally and assists in resolving problems within given authority.
May also be responsible for:
- processing direct and participated loan payments and advances, including the downstream portion.
- collecting funds owed on downstream loan advances.
- paying funds received owed to downstream banks.
- calculating loan pay off amounts for all types of loans.
- verifying the principal and interest balances on each loan when a payment received.
- processing incoming and outgoing wire transfers.
- logging payments and advances not yet processed on the loan clearing spreadsheet daily.
- answering the phone; responding to loan officer or customer inquiries relative to account balances, loan balances and payoff requests.
- providing effective customer service and assists in resolving problems within given authority.
- assisting in cross-training less experienced loan servicing personnel in all loan servicing functions.
- creating checklists and writing procedures for department.
- assisting with department projects.
ADDITIONAL DESIRED KNOWLEDGE, SKILLS AND EXPERIENCE
Microsoft Excel, Word and Outlook (Basic)
Bank loan systems
Bank deposit systems
Imaging systems
Accounting and General Ledger
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
First National Bankers Bank
Community banks throughout the United States turn to First National Bankers Bankshares, Inc. and its subsidiaries, First National Bankers Bank, FNBB Services Corp., FNBB Capital Markets, LLC and FNBB Insurance Agency, LLC for solid, reliable correspondent bank services. FNBB, Inc. has demonstrated its commitment to the future of community banking through investments in technology and programs that allow us to deliver an ever expanding range of services to the community banks we serve.
Mission Statement
FNBB, Inc. is organized to be a profitable and well capitalized financial services corporation providing high quality correspondent services which facilitate the success and growth of our shareholders and clients. We are focused on serving the management and financial needs of community financial institutions in the United States.
SERVICE BEYOND COMPARISON
Our goal is to provide correspondent products and services at competitive pricing to help community bankers streamline their operations and build their business. We are able to meet this goal by achieving economies of scale and passing the savings on to our customers. Our commitment to the future of community banking is evidenced through our investments in technology and programs that allow us to deliver an ever-expanding range of services to you.
First National Bankers Bankshares, Inc. and all subsidiaries are Affirmative Action and Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email HumanResources@bankers-bank.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact HumanResources@bankers-bank.com or 225-231-5001. This telephone line and email address is reserved for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, may not receive a response.
Company Website: www.bankers-bank.com
